Intercom, Inc.

DECEMBER 19, 2018

Here is our collection of the Inside Intercom highlights from 2018. Bots have the potential to deliver radical efficiencies and help businesses meet consumer expectations. In the face of this technology, businesses have three options – ignore it, see adoption as a box-ticking exercise or embrace it and think long-term.

Scale 150

Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

Sales Enablement, SaaS and Growth

FEBRUARY 5, 2018

This data is less than a year old, so sales enablement professionals should feel comfortable using it throughout 2018. 2018 Sales Enablement Statistics My hope is that this blog post will be a small step towards something that will have a big impact, and is frankly long overdue.

Sales Enablement 143

Sales Enablement Sales Hiring Sales Venture Capital 143

Tom Tunguz

DECEMBER 17, 2018

The five most popular posts of 2018 were: The Strategic Shift in Revenue for SaaS Startups as They Scale - or popular by any other post by a factor of 10, this post discusses the importance of focusing on renewals as a business reaches $10M, $20M and beyond in ARR. The most memorable one was how does the business compare to Box.

Acquisition 119

Acquisition Interviewing Cloud Pricing 119

Tom Tunguz

NOVEMBER 10, 2018

Qualtrics writes and sells software to ask questions of employees and customers to help businesses improve customer experience, employee satisfaction products, and brand. Let’s put the 2018 acquisition environment into context. Prices in 2018 are also the highest across this time frame. 2012 witnessed 3 acquisitions.

Scale 114

Scale Acquisition Cloud Software 114

For Entrepreneurs with David Skok

NOVEMBER 6, 2018

For the seventh year in a row, we’re proud to work with KBCM Technology Group (formerly Pacific Crest Securities) to share results from a survey of ~385 private SaaS companies. Thank you to the readers of forEntrepreneurs who participated in taking the survey!

SaaS 271

SaaS Technology Startup Business 271

For Entrepreneurs with David Skok

NOVEMBER 15, 2018

We recently released Part 1 results of our private SaaS company survey in partnership with KBCM Technology Group (formerly Pacific Crest Securities). This is the sixth annual survey we’ve produced together, which provides data to help SaaS companies benchmark their performance against their competition.

SaaS 240

SaaS Benchmarks Trends Technology 240

Tom Tunguz

OCTOBER 18, 2020

It hovers around 5x until 2018, then spikes to 8x, and despite some volatility, reaches its current zenith at a bit more than 10x. Let’s bucket these businesses by growth to see trends. In 2017 and 2018, the median high-growth private company raised at a higher forward ARR multiple than in the public markets.

Software Review 363

Software Review Finance Enterprise Acquisition 363

Sales Hacker

MAY 3, 2018

As we embarked on our 2018 Business Performance Benchmark Study , our goal had not changed from 2017. Altify continues its commitment to providing a definitive guide to improve business performance across all industries in 2018. Key Sales Insights to Improve Business Performance in 2018.

Revenue 47

Revenue Artificial Intelligence Business Benchmarks 47

SaaStr

OCTOBER 23, 2023

Those multiples went up in 2018 and 2019, and things were Better. But I think a lot of us are betting on a return at least to 2018-2019 multiples. I’m hoping, given the massive positive trends in business software, and ultimately, a lowering of interest rates, multiples reflate a bit. To a 8x-10x world.

Cloud 206

Cloud Trends Scale SaaS 206

FastSpring

SEPTEMBER 4, 2018

The SaaS Awards are part of the Cloud Awards program , which has been recognizing businesses for their cloud-based “solutions as a service” since 2011. Fellow winners of this year’s SaaS Award include LogMeIn (Customer Service/CRM) and Periscope Data (Business Intelligence). “We 2018 has been an exciting year for FastSpring.

SaaS 62

SaaS Innovation Cloud Software 62

Sales Hacker

DECEMBER 28, 2018

Here’s a recap of the best sales articles from 2018 from Sales Hacker! The 18 best sales articles of 2018 from Sales Hacker. Use it to diversify your revenue, make your business more resilient to economic setbacks, and help you plan for growth. Thanks to ALL our contributors and readers (now over 106k! More on that later…).

Sales Hiring 96

Sales Hiring Sales Underperforming Technical Team B2B 96

Sales Hacker

JANUARY 18, 2018

For those looking to get to know, learn from and network with other sales professionals, there are a slew of out-of-this-world sales events happening in 2018. Top 10 Sales Conferences To Attend in 2018. Rainmaker 2018. Inbound 2018. Dreamforce 2018. Revenue Summit 2018 – Get 20% Off Here! INBOUND 2018.

Scale 85

Scale Sales Leadership B2C 85

IT World

MAY 2, 2022

Google's incredibly serious about making Android appealing to the enterprise and the broader universe of business users. That's the official company line, at least — and the narrative Google's been pushing hard since launching its Android Enterprise Recommended program in February 2018.

Business 86

Business Enterprise 86

InsightSquared

DECEMBER 4, 2017

In the six or seven years I’ve worked in sales operations, every year seems to have brought bigger and bigger changes, and I have no doubt that 2018 will be no different. I took some time to hear from fellow sales operators about the biggest new trends and predictions for 2018 — here’s what they had to say. Strategic Elevation.

Sales Hiring 48

Sales Hiring Artificial Intelligence Sales Technical Review 48

Sales Hacker

JULY 31, 2018

This a summary of an inaugural survey by Sales Hacker and LeanData — the State of Revenue Operations 2018. Businesses naturally obsess about revenue and creating a successful revenue model. Businesses naturally obsess about revenue and creating a successful revenue model. The business case for Rev Ops.

Revenue 73

Revenue B2B Metrics Trends 73

Tom Tunguz

MARCH 27, 2022

There are some distinctions between crypto token counts and share counts: most of these crypto businesses are earlier on in their lives which means we should see more inflation. Early businesses tend to create more instruments to hire, grow, and incentivize. Trailing 2 Year Inflation Rate. Founded Year.

Startup 265

Startup Sales Hiring Government Outsourced Development 265

SaaStr

MAY 1, 2023

2018: $155m rev. Dines started UiPath in 2005 with the goal of building a solution that could help humans reduce the time and stress that come from menial, administrative business tasks. Dines is recognized as an authority on driving business growth through company culture, employee empowerment, and innovation. 2016: $3.5m

Company Culture 236

Company Culture AI Innovation Enterprise 236

FastSpring

DECEMBER 19, 2018

In case you’ve missed something, here’s a list of the top 10 blog posts from 2018 that you don’t want to miss as you gear up for 2019. Successful Ecommerce Business Models: Which One Is Right for You? Find the best business model for your product or service with this helpful blog post. Check out how businesses are adapting.

B2C 63

B2C Business Model Pricing B2B 63

Outseta

MARCH 21, 2018

By Geoff Roberts 5 min read As I’ve been engaging with SaaS start-ups across industries this year, one thing has become certain; real estate tech is hot in 2018. Here’s our hand-curated list of real estate tech start-ups set to make waves in 2018. The product is scheduled to become publicly available in Q2 of 2018. Thank you!

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

Tom Tunguz

AUGUST 26, 2020

Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. Smartsheet went public in 2018. Let me know which you prefer. SmartSheet. TTM Revenue, $M.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Totango

JANUARY 22, 2018

Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. The easy-to-use recruiting application helps small to medium businesses with their hiring needs.

Customer Success 76

Customer Success Sales Recruiting Sales Hiring Scale 76

FastSpring

MARCH 8, 2024

SocialBee , a social media management platform and SaaS based in Romania, first started using FastSpring in 2018. Our continued focus on developing and improving a great product , especially features and tools for subscription management to support SaaS businesses.

Merchant Services 133

Merchant Services Payments Subscription Payment Features 133

Chart Mogul

DECEMBER 18, 2018

As we approach the end of 2018, I thought it would be a good time to take stock of the articles that resonated most with our audience. This update is packed full of metrics, discoveries and some surprises that will no-doubt be useful to anyone at the very early stages of building a SaaS business. Amy Hoy, Stacking The Bricks.

Growth Hacking 74

Growth Hacking SaaS Systems Review Pricing 74

SaaStr

APRIL 10, 2023

However, what many businesses may overlook is the startup segment. Often, startups are lumped in with small businesses, yet this approach fails to recognize what motivates and attracts these early-stage companies. So, whatever it might be for your business, find those key metrics to anchor on and build them into a part of the strategy.”

Startup 190

Startup Scale SMB Venture Capital 190

Incredo

DECEMBER 23, 2018

Operating on cloud is the next step for businesses in the digital evolution. billion in 2018. Because information is connected and simultaneously updated through the internet! In 2019, the cloud market is projected to grow up to 206.2 billion from around 175.8

Marketing 116

Marketing Business Cloud SaaS 116

ChurnZero

NOVEMBER 19, 2018

ChurnZero has been named to the 2018 NVTC Tech 100 list by the Northern Virginia Technology Council (NVTC), the membership and trade association for the technology community in Northern Virginia and Greater Washington. ChurnZero helps subscription businesses fight customer churn. Visit NVTC at [link]. About ChurnZero .

Technical Review 58

Technical Review Venture Capital Entrepreneurship Government 58

Unbounce

SEPTEMBER 24, 2018

Rajveer Chohan (@Raj_i) August 30, 2018. — Britt Senko (@brittsenko) August 28, 2018. — Junction (@JunctionYVR) August 29, 2018. Take a trip down short-term-memory lane with me to relive takeaways from the stage and see all of the speaker videos and slide decks on the 2018 recap site. Something for everyone.

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

FastSpring

SEPTEMBER 18, 2018

In case you have been living under a rock or the constant barrage of breaking news has led you to forget about this annual report altogether—we’re sharing five key trends from Meeker’s report that every digital business should know. This is important to note for businesses who are building digital experiences for users.

Payment Methods 61

Payment Methods Trends Payments Payment Solutions 61

Tom Tunguz

DECEMBER 31, 2023

PE becomes an important buyer of companies growing 10-25%, as it did in 2018, driven by lower debt costs. The winter forced many companies to evolve from open-source projects to revenue-generating businesses. We also see more ARR-based web3 businesses achieving scale. A handful of companies achieve record-setting growth rates.

AI Search 208

AI Search AI Scale Headcount 208

Sales Hacker

JANUARY 31, 2018

In 2018, more than ever, you have to EARN that sales meeting. Target the right businesses. That’s how you EARN a meeting in 2018. The post How To Earn A Sales Meeting In 2018 (Template Included) appeared first on Sales Hacker. Here is how I earn mine. Sounds easy right? Only, it isn’t. Persistence alone cannot save you.

Sales 68

Sales Machine Learning Artificial Intelligence AI 68

Zuora

OCTOBER 5, 2018

Subscribed London was all about the nuts and bolts of how to build a great subscription business with amazing stories from subscription thought leaders all about how people are transforming their businesses. The post Subscribed London 2018 Wrap-Up appeared first on Zuora. Read on for highlights from Which?, UK and more!

Subscription 40

Subscription Payment Features Business 40

Chart Mogul

DECEMBER 21, 2018

Here's a summary of our 2018 highlights. Apple’s big push to encourage iOS app developers to embrace the subscription business model saw momentum in 2018 , with app categories such as e-learning, media streaming, and fitness and lifestyle leading the way.

Subscription 40

Subscription Payment Features Business Model Branding 40

Totango

SEPTEMBER 12, 2018

The C hief Customer Officer Fall, 2018 (CCO), held September 12th-13th in San Diego, is an interactive peer-lead conference attracting senior-level customer focused professionals. One of the hottest topics at this year’s CCO is what a Customer Success program really means and how to get started.

Sales Recruiting 55

Sales Recruiting Scale Customer Success Retention 55

yoursales

JULY 26, 2018

WIth YourSales being especially in the SaaS sales outsourcing business, we encounter several of these companies. Here we go: Contents: 2018 Customer Service & Support Categories: Just About Everything. Presenting: The 2018 Customer Service & Support Tech Stack Just about everything.

Outsourcing Services 40

Outsourcing Services Sales Outsourcing B2B Software 40

SaaStr

AUGUST 26, 2022

But overall, valuations and prices post-Series A still remain way ahead of where they were up until 2018. Grow your business, do great things, don’t run out of cash, get it done. Fenwick’s blended numbers see overall Series B and later round pricing down about 30%. #3. And the data from Fenwick above confirms that.

Pricing 289

Pricing Social Media B2C Startup 289

BetterCloud

OCTOBER 12, 2018

Tom Koulopoulos, a global thought leader on the future of business and technology, kicked off the day with a captivating chat on technological change. Khan, a veteran technology CIO, offered his view on what other parts of the business demand from the modern IT executive. Here are six takeaways from the conference: 1.

Technology 40

Technology Consulting Leadership AI 40

SaaStr

JULY 4, 2022

2017: How the Best Outbound Sales Teams Are Managed. Mark first joined us in a terrific panel session on how the top outbound teams are managed, 2018: Sales Mistakes that Can Kill Your SaaS Business How to Avoid Them. Mark’s first big session at SaaStr Annual, a first deep dive on top sales mistakes.

Outbound Sales Team 205

Outbound Sales Team Scale Scaling SaaS 205