article thumbnail

Eoghan McCabe on the importance of authenticity in leadership

Intercom, Inc.

In a wide-ranging conversation, Eoghan explored the complex nature of ambition, the role of self-doubt in creating our drive to succeed, and the crucial role of authenticity in leadership. What distinguishes good leadership from bad? The art, again, is to weave the creativity and innovation in with the process.

article thumbnail

Nick Mehta, CEO Gainsight: My Top 10 Failures as a SaaS CEO & What I’ve Learned (Video + Podcast)

SaaStr

In leadership, there’s a great expression that “to those who much is given, much is expected.” Whatever you care about in your business, whether high achieving, innovation, values, or making money, make sure your team feels the same way. In 2013, people didn’t even know what Customer Success was.

Scale 219
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why I’ve Stayed at Buffer for 8 Years, an Open Reflection

Buffer Resources

I truly enjoy working alongside the Buffer team, and I am also an avid user of the product for my personal social media accounts and have been since 2013.   I also moved into a leadership position within the Marketing team, and I continue to work on engaging and complex challenges that are key to Buffer’s brand and business.

article thumbnail

Top Customer Success Leaders to follow in 2022

CustomerSuccessBox

The joy of innovating, the joy of selling, the joy of subscribing, and the joy of customer success. His love for technological innovation coupled with creativity has made him the most sought-after business outcomes and Customer Success expert globally. Puneet is one of the prominent advocates in the Customer Success space. Rick Adams.

article thumbnail

10 Sales Trends & Predictions for the Future of Sales in 2020

Sales Hacker

Seniority/Leadership – CRO, VP Sales, etc. I wrote my first posts back in 2013 and I was just 2 years into the workforce. I think we’ll see the first 1 or 2 big exits (price tags of a billion, or close to it) in the modern sales-stack era (companies started after 2013). More money also means more innovation. Still unsure?

article thumbnail

Is Strategy Dead in Tech? The Winners Don’t Think So

OPEXEngine

Growth is what moves the valuation needle and growth depends on innovation, speed and agility, not annual planning processes. They define a bold path to leadership, they make difficult portfolio choices, they allocate resources strategically and they build strong capital structures. Success in tech means defining the future right now.

article thumbnail

Sales Hacker’s 35 Most Influential Women in Sales

Sales Hacker

by The American Association of Inside Sales Professionals 2013-2018. GirlsClub helps women sales reps navigate the tricky path to sales leadership with their management training, mentoring, confidence building, and community. An engaging speaker and innovative seminar leader, Joanne is changing the business of sales.