Intercom, Inc.
MAY 25, 2022
You probably aren’t going to get all the headcount approved that you did. If you recall, Paul, back in our Series A days, in 2013 or so, it was very much like, “can we make the year?” I’m reminded of Paul Graham’s article from 2013, which was “Do Things That Don’t Scale.”
OpenView Labs
MAY 20, 2019
SaaS companies now report 9 competitors on average , up from just 2 back in 2013. In-product guides and email cadences are low cost ways of steering users towards activation without engineering work or new customer success headcount. It takes sustained resources, focus and executive leadership in order to master it.
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OpenView Labs
MAY 20, 2019
SaaS companies now report 9 competitors on average , up from just 2 back in 2013. In-product guides and email cadences are low cost ways of steering users towards activation without engineering work or new customer success headcount. It takes sustained resources, focus and executive leadership in order to master it.
OpenView Labs
MAY 20, 2019
SaaS companies now report 9 competitors on average , up from just 2 back in 2013. In-product guides and email cadences are low cost ways of steering users towards activation without engineering work or new customer success headcount. It takes sustained resources, focus and executive leadership in order to master it.
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