ChurnZero

JULY 27, 2021

Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. Our judges have some incredibly difficult decisions to make before announcing the final winners in each category of the software awards at the end of August.”.

SaaS 98

SaaS Innovation Cloud AI 98

BetterCloud

FEBRUARY 8, 2022

Today, I’m thrilled to announce that BetterCloud was named to G2’s Best Software for 2022 list. When I started the company in 2011, I knew that our success depended largely on our ability to consistently delight our customers. G2 uses a combination of Satisfaction and Market Presence scores to rank software companies on its platform.

Software Review 52

Software Review Software Operational efficiency. Cloud 52

SaaStr

OCTOBER 31, 2019

Bessemer Venture Partners’ Alex Ferrara takes a look at trends and predictions for the cloud industry in 2019. One of the most popular sessions from SaaStr Annual, this presentation will provides an in-depth look at the cloud computing industry across Europe and globally. Want to see more content like this?

Cloud 100

Cloud Scale AWS Machine Learning 100

BetterCloud

FEBRUARY 5, 2019

BetterCloud was born out of a need to secure critical business data in the cloud. We started in 2011 by focusing on the security and management challenges with Google. The BetterCloud Platform APIs deliver the much-needed control to automate management workflows and security policies across any cloud technology.

Cloud 65

Cloud Software Review Systems Review Technical Review 65

SaaStr

MAY 22, 2019

Hubspot is an inbound marketing and sales software company based in Massachusetts. from 2007-2011 which eventually became Twitch. Jay Simons rose up the ranks from Area Sales Manager with Plumtree software to VP of Product Marketing and Strategy. Prior to Logickull Andy was a software developer at EDS (an HP Company).

Scale 160

Scale Leadership Consulting Metrics 160

FastSpring

SEPTEMBER 4, 2018

The SaaS Awards are part of the Cloud Awards program , which has been recognizing businesses for their cloud-based “solutions as a service” since 2011. The Software-as-a-Service Awards winners and nominees span the globe with over 200 entries from North America, Canada, Australia, UK, Europe and the Middle East.

SaaS 62

SaaS Innovation Cloud Software 62

ChurnZero

AUGUST 4, 2020

ChurnZero Named International Software Awards Program Finalist. Now in it’s fifth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide including US, Canada, Australia, Asia, EMEA, and UK. . ” You can view all of the 2020 finalists here. . About ChurnZero.

Venture Capital 52

Venture Capital SaaS Innovation Cloud 52

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Scale 211

Scale compliance Software Review Technical Review 211

Buffer Resources

AUGUST 16, 2023

This means our software is hosted on the cloud and used over an internet connection via a web browser or mobile app. Tools + Operations We use a variety of software tools to support our team and customers. A look at our pricing history Our ASP also reflects the changes we’ve made to our pricing model over the years.

Merchant Services 78

Merchant Services Payment Services Payment Features Payments 78

Totango

JANUARY 22, 2018

In her current role at SAP, Krista leads a global team of digital engagement professionals focused on delivering a game changing and scalable digital post-sale experience for SAP cloud customers. Dante is the Manager of Partner & Customer Experience at Google Cloud. Dante Otero. Manager, Partner & Customer Experience.

Customer Success 76

Customer Success Sales Recruiting Sales Hiring Scale 76

SaaStock

MARCH 8, 2019

In 2011, she co-founded Grab (previously known as MyTeksi) together with fellow Malaysian and Harvard graduate Anthony Tan. With more than 15 years of solid experience, today she is the Chief Operations Officer at the Ping An Health Cloud, known as the most advanced AI healthcare technology.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

Sixteen Ventures

JULY 17, 2020

Read on to learn the answer… As a consultant to SaaS and Cloud providers that are looking to grow, I get asked what an acceptable SaaS churn rate is all the time. Churn is the reason that – though you acquired a lot of new logos in 2012 – you had no significant year over year growth from 2011.

Churn 133

Churn SaaS B2C Pricing 133

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. So in 2011, they introduced usage-based pricing. As customers used the software to generate more leads, they would proportionally increase their spend with HubSpot.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

ChurnZero

FEBRUARY 7, 2020

72% of Customer Success roles are in the Software & IT industry with other top hiring industries including Internet, Marketing, and Finance. With a large majority of Customer Success roles (72%) in the Software & IT industry, this emerging discipline is powered by the surge of SaaS—a $143.7 billion dollar market.

Customer Success 64

Customer Success Sales Hiring Artificial Intelligence Transportation 64

Totango

JANUARY 22, 2018

In her current role at SAP, Krista leads a global team of digital engagement professionals focused on delivering a game changing and scalable digital post-sale experience for SAP cloud customers. Dante is the Manager of Partner & Customer Experience at Google Cloud. Dante Otero. Manager, Partner & Customer Experience.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

BetterCloud

NOVEMBER 11, 2020

Most people at that company hadn’t even imagined the concept of things like email or Microsoft Word living exclusively in the cloud—especially on the enterprise level. You’re putty in the hands of whoever developed that software.”. In fact, there were a lot of people who thought it was a really bad idea.

DevOps as a Service 52

DevOps as a Service Underperforming Technical Team Government Cloud 52

The Angel VC

DECEMBER 25, 2010

With a world-class management team and Board , one of the best products and brands in B2B software and a recent $19M cash infusion Zendesk is ideally poised to bring Cloud-based zen and good karma to even more people in 2011. Mange tak to Mikkel , Morten , Alex , Michael and the whole crew.

Cloud 106

Cloud Investment B2B Subscription 106

Totango

DECEMBER 21, 2017

Written by Dante Otero, Manager, Partner & Customer Experience, Google Cloud. About the Author: Dante is the Manager of Partner & Customer Experience at Google Cloud. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 48

Customer Success Software Review Cloud Consulting 48

OPEXEngine

JULY 28, 2020

Although the San Jose-based company has always been a leader in developing world-class creative software like Photoshop and Illustrator, its go-to-market model (licensing boxed software) eventually slowed it down. Subscription-based delivery from the cloud was a much more efficient solution than sending out CDs.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Sales Hacker

SEPTEMBER 11, 2020

Imagine having the opportunity to sell into a company like Lyft in 2011. Back then, in 2011, Lyft was a small Series-A startup called Zimride with under 50 employees. Founded in 2011. Imagine growing with them on their journey to becoming a publicly-traded company with an $11+ billion market cap. Founded in 2010.

Outsourcing Services 77

Outsourcing Services Scale Startup Outsourced Development 77

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. Christoph co-founded Point Nine Capital in 2011. This is where the cloud meets. Below, we’ve shared the transcript of the episode.

Development Team Review 153

Development Team Review Software Review Management SaaS Payments 153

Intercom, Inc.

JANUARY 16, 2020

Here are five quick takeaways: In 2011, Forbes Magazine called RealtimeBoard (Miro’s previous iteration) “a virtual whiteboard on steroids” We chatted to Andrey about this description to see if the shoe still fits today. Short on time? That’s where we come in and become helpful for those teams. Andrey: Absolutely.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Saasler

MARCH 28, 2017

The rise of cloud-based services and software innovations has reinvented the industry and opened up a completely new line of business for up-and-coming entrepreneurs in the tech space. Aaron Levie : He is the co-founder and CEO of the enterprise cloud company Box.

Scale 40

Scale Technical Cofounder SaaS Innovation 40

BetterCloud

MARCH 23, 2018

Gartner released its first MDM Magic Quadrant report in 2011. History is repeating itself—except this time around, we’re rushing headlong into Software as a Service (SaaS) applications. As the mainstream moves to SaaS and standardizes on 100% cloud, we are just hitting a tipping point now. billion in 2014.

Mobile 40

Mobile SaaS Government Cloud 40

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. So that’s much more restrictive in terms of what customers can do with a technology or frankly, what the cloud providers can do with your technology. Dev Ittycheria: Exactly.

Sales Recruiting 235

Sales Recruiting Sales Hiring Scale VP of Engineering 235

SaaStock

MARCH 20, 2019

Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. Founded: 2011. offers an applied customer-centric AI enterprise software that helps businesses make customer interactions more natural and valuable. Founded: 2011.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

OpenView Labs

NOVEMBER 18, 2019

With software “ eating the world ,” as Marc Andreessen wrote in the WSJ back in 2011, every company was going to be facing these technology-related problems. It’s easier than ever before to build and ship software, and it’s easier for users to switch providers. We had an idea. We had a market.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

ChurnZero

SEPTEMBER 3, 2019

Global Software Awards Program Announces Final Winners. . The Software-as-a-Service Awards celebrate excellence in cloud-based software solutions, accepting entries from across the world, including the US, Canada, Australasia, UK and EMEA. About the Cloud Awards. About ChurnZero.

SaaS 8

SaaS Venture Capital Cloud Innovation 8

SmartKarrot

APRIL 13, 2020

SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. There has been a gradual shift from client/server architecture to the options provided by a hybrid cloud – the integration of public and private cloud. Solarwinds.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

JULY 11, 2019

In 2011, Tiago Paiva won a Twilio hackathon by embracing the overlooked call center industry. You were founded in 2011. But I had forgotten it was in July 2011. Tell folks what Talkdesk is today, and why Contact Center’s a big space, and is that the same as 2011? Tiago Paiva: It’s true. Jason Lemkin: Yeah.

Sales Hiring 250

Sales Hiring SMB Scale Cloud 250

SmartKarrot

MAY 26, 2020

It is said that 2005 introduced mankind to the world of cloud computing. In the year 2011, a resounding statement, ‘software is eating the world’ was predicted by Marc Andreessen. This channel of networking changes the relation between the user and the software, fundamentally. It’s Myriad Impacts on Our Lives.

SaaS Payments 10

SaaS Payments Payment Services Transportation Payment Solutions 10

Sales Hacker

DECEMBER 2, 2019

Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes ,all right in your CRM. She worked at HubSpot from 2009 to 2015 and was part of the enterprise scale up from 2011 through the IPO in 2014. So that’s how I got into software. One of them’s brand new.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

SaaStock

MARCH 20, 2019

Their products include POS, hardware, software, and payment processing with a large number of additional options provided by their great ecosystem of partners. Founded: 2011. offers an applied customer-centric AI enterprise software that helps businesses make customer interactions more natural and valuable. Founded: 2011.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

FEBRUARY 22, 2019

I’m CEO of Dataiku and Dataiku is a software platform that enables business analyst and data scientist to work collaboratively to deliver a large machine learning projects. I co-founded Talkdesk in 2011. Talkdesk is a cloud call center platform for enterprise companies. Well, are you selling software or not.

Sales Hiring 111

Sales Hiring Scale Sales Recruiting Company Culture 111

SaaStr

MARCH 20, 2019

Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How can leaders both be authoritative and vulnerable simultaneously?

Underperforming Technical Team 116

Underperforming Technical Team Development Software New CTO 116

SaaStock

MARCH 1, 2019

Founded: 2011. SaaS Investments: Consilium Software, HRBoss, and others. It’s also running the Capital Innovation Accelerator Fund targeted at cloud computing, Internet of Things (IoT), mobile and e-commerce startups. Founded: 2011. Size of fund: $25.5M. Stage: Seed. SaaS Investments: Easyship and others. Ceyuan Ventures.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

Intercom, Inc.

FEBRUARY 4, 2021

The Cool Planet Group CEO has had a fascinating career to date, having started and sold three businesses for over three-quarters of a billion dollars before he was forty – including Inspired Gaming and The Cloud. I always loved software and developing software. And we have a bunch of technologies.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183