Brian Balfour

AUGUST 3, 2017

Because they use Outbound Sales they must have High ACV's to support the channel (Channel Model Fit). There are thousands of customers in the enterprise space times their ACV's equal a greater than $100M revenue business (Model Market Fit). Mailchimp Their market are small businesses. The reverse also happens.

Scale 57

Scale Marketing Growth Hacking Business Model 57

OpenView Labs

FEBRUARY 4, 2020

Plus, it allows startups to build a more sustainable business model, and hence be more in control of their own destiny. This type of deep voice-of-customer research is regularly talked about, but rarely done at most startups. I don’t need to repeat the cautionary tales of Netflix (2011) and Zendesk (2010).

Pricing 60

Pricing Scale Technical Review Software Review 60

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. And we were like less than 10 million ARR and business was doing very well. How defendable is the technology of the product or the business model? Dev Ittycheria : Thank you.

Sales Recruiting 237

Sales Recruiting Sales Hiring Scale VP of Engineering 237

Chargify

AUGUST 6, 2019

Brian, who was helping venture-backed startups with marketing, noticed that people had gotten really good at ignoring intrusive advertising. The founder acknowledged that Lyons was entitled to his own opinion, addressed some of his critique of the company culture and of the business model and even agreed with some of the points he raised.

Subscription 40

Subscription Payment Features Revenue Software Review 40

OpenView Labs

OCTOBER 17, 2019

Today, we are a 100% distributed team of over 250 people providing millions of loyal users with the ability to connect business apps and automate workflows. Since our founding in 2011, we’ve come a long way. The point is, no part of your business is ever “done.” Your customers will change, so your business must change.

Sales Recruiting 45

Sales Recruiting Sales Hiring Scale Technical Advisors 45

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. One example I’ll give, one of the best companies out there on this metric was Shopify, which is a company that in around 2011 had about 12 million of ARR.

Cloud 100

Cloud Scale AWS Machine Learning 100

Hitenism

OCTOBER 17, 2016

Even I used to follow this template when evaluating pitch decks: Simple #startup pitch: 1. Hiten Shah (@hnshah) August 5, 2011. But that was back in 2011. What hasn’t changed is that today’s investors still want to invest in great businesses and the teams behind them. Solution 3. Traction 4. Future – thats it. /cc

Venture Capital 168

Venture Capital Software Review Forecasting Startup 168

Chart Mogul

SEPTEMBER 15, 2023

Source 16 Startup Metrics by Jeff Jordan, Anu Hariharan, Frank Chen, and Preethi Kasireddy, a16z We have the privilege of meeting with thousands of entrepreneurs every year, and in the course of those discussions are presented with all kinds of numbers, measures, and metrics that illustrate the promise and health of a particular company.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

OpenView Labs

JULY 2, 2020

Patrick Campbell deconstructs and walks through the elements of a pricing strategy that enables startups to more effectively acquire customers. There are Only 3 Pricing Strategies for Your Startup. As a startup, are you managing for revenue, market share or profitability? Insightful Study of 386 SaaS Startup Pricing Pages.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

NOVEMBER 21, 2020

How should startups decide which customer segment to focus on? * How should startups think about implementing partnerships? There was a small startup scene. Rob Gonzalez: And so, a lot of people that were doing computer science in Williamstown were thinking about startups back even in the late nineties.

SaaS Payments 241

SaaS Payments Scale Payment Services Payment Solutions 241

SaaStr

OCTOBER 29, 2019

I began my career in new product development and starting in 2011 got really excited about the high growth phase of a company. I think it’s such an interesting window into the company’s business model and I bucket companies into one of three buckets. We hired a data scientist and started building models.

Payments 100

Payments Pricing Compensation SaaS Payments 100

Intercom, Inc.

APRIL 26, 2018

When I started writing about this in 2011, the general sentiment was these companies just got lucky, right? Not every business needs to form a habit to be successful. There are lots of business models where it’s a one-time transaction, and that’s it. Nir: The first step is to look at the model.

Underperforming Technical Team 223

Underperforming Technical Team Advertising Technology Social Media 223

Chargify

FEBRUARY 1, 2018

It’s likely that you have seen one of Martech’s Marketing Technology Landscape diagrams illustrating the rapid growth from ~150 players in 2011 to over 5,000 in 2017: Increased competition and saturated markets have eroded differentiation and perceived-value between products.

Subscription 75

Subscription Payment Features AWS Scale 75

Intercom, Inc.

FEBRUARY 4, 2021

Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. There’s opportunity in change, already this serial entrepreneur is looking at new business models born out of the current situation.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Sales Hacker

AUGUST 18, 2020

Walk us through the basic business model. Brandon Meyers: There’s kind of an evolution of our business, and maybe I can take you guys through that as well. And this is 2011. A lot of startups falter here. So you are the chief revenue officer of ADARA.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. I did a consumer startup. I’ve always wanted to be in tech. I worked in a big company. You need one for your customers.

Sales Hiring 112

Sales Hiring Customer Success Scale Sales Recruiting 112

Chargify

MAY 8, 2019

Then they gradually increased it to the current 2000 subscriber limit which was introduced in 2011. It’s important to understand that their product lends itself to the freemium model. On our Plans page, we used our decade of experience to design three customizable offers that cater to the ever-changing needs of SaaS businesses.

Subscription 69

Subscription Payment Features SaaS Payments Payment Solutions 69

Chargify

MARCH 28, 2018

Founded in 2011, Intercom went live with a free public beta in 2012: According to Konrad’s article, Jason Fried advised the fledgling company to embrace a flat fee structure. Intercom also introduced special pricing for a distinct customer segment: Early Stage businesses.

Pricing 47

Pricing Innovation Scale SaaS 47

SaaStr

MAY 4, 2022

Despite all these growing pains, it’s still never been a better time for online businesses. The internet economy is expected to double from 2019 to 2023—and that’s after the cost of software tools to run your business has collapsed, from $4M in 2011 to a paltry $4000 today. Rise of subscription-based business models.

Payment Features 183

Payment Features Payment Services Payment Solutions Outsourcing Services 183

SaaStr

JULY 10, 2021

This is my third startup. Now we building a lot of stuff, and then when we feel that it’s working, it’s a machine, we can bring… Mallun : We had some grownups in the company, but we started the company in 2008, and then took it public in 2011. Now, we go to the next.” I never had a CFO before. You need a CFO.”

Sales Hiring 251

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 251

ProfitWell

JULY 15, 2019

In that one sentence Dyson created the most prolific business model of the next two decades: freemium. Wilson calls it his favorite business model, and points to examples such as Skype, Flickr, Trillian, Newsgator, Box, and Webroot as paradigms. Do we have a word for this business model?

Pricing 41

Pricing Business Model Cloud Venture Capital 41