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5 Interesting Learnings from UserTesting at $160,000,000 in ARR

SaaStr

While hardly the only vendor doing automated product insights, UserTesting has been doing it for quite a while (founded way back in 2007) and doing it well, with over 2,100 customers including many tech leaders. Stuck with per-seat pricing from 2007-2020, but added flex pricing in Q4′ 2020 — and quickly went to 20% of revenue.

Scale 229
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In The Early Days, You Won’t Have Enough Customers. But Your Mini-Brand Will Come to Your Rescue.

SaaStr

Don’t raise prices on them without providing more value. No real Mini-Brand until early 2007. You need to stay in the game even if it seems like you won’t ever get big enough : Service those customers well. Overstaff in customer success. Do QBRs with your largest customers. Invite them to reviews of your roadmap.

Branding 292
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Clouded Judgement 9.29.23 - Rates Keep Going Up

Clouded Judgement

Pretty crazy to think about - growth adjusted multiples are near pre-covid all time highs (excluding 2020-2021 period) even though rates are as high as they’ve been since 2007 (and double what they were on average from 2010-2020). So what’s going on? Revenue multiples are a shorthand valuation framework.

Cloud 180
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Holiday Specials: 2023 Cyber Weekend SaaS and Software Deals

FastSpring

Cyber Weekend — the weekend encompassing Black Friday and Cyber Monday — is a great time for businesses to slash prices and increase sales volume as the year wraps up. a financial software company founded in 2007 and based in Southern California. It’s also a great time for shoppers like you to take advantage of those deals!

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How to Renegotiate When Your Deal Seems Lost

Sales Hacker

This usually comes from a sudden change of revenue or a sudden change in prices of the products or services needed to deliver on the offer. For instance, a company may need to raise prices to keep up with inflation, or a business may want to renegotiate a deal after their solution is successful. Real-Life Examples. The result?

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The Increasing Costs of Real Estate for Startups in San Francisco

Tom Tunguz

In addition to increasing labor costs, startups in San Francisco are facing monotonically increasing real estate prices. JLL the real estate broker shared their data on the average asking rent in San Francisco from 2007 two 2016, year to date. Rising prices reflect an increase of demand.

Startup 100
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Chargebee vs. Zuora: A Detailed Look

Baremetrics

1 Chargebee Vs. Zuora Chargebee Zuora Similarities 2 Chargebee Vs. Zuora Pricing 3 Chargebee Vs. Zuora: Target customer size 4 Chargebee Vs. Zuora: Ease of Use 5 Chargebee Vs. Zuora : Customer support What suits your business? Zuora's pricing starts at $49 a month, whereas Chargebee charges $299 upwards. Let's find out.