Intercom, Inc.

JULY 11, 2019

If you’re a leader, he says, don’t try to scale your job. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Scaling support as you grow. Michael Redbord has an answer for that. None of that really existed 10 years ago.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

MARCH 19, 2021

Founded way back in 2006, adoption was slow as first, but they kept at it and Smartsheet is now growing faster than ever 15+ years later. It’s an interesting one, with a very broad base of SMBs and a slow-and-steady path to going upmarket. They are now growing a stunning 42% year-over-year at over $400,000,000 in ARR!!

Payment Features 284

Payment Features Enterprise Business Scaling 284

SaaStr

JANUARY 25, 2021

Scaling Too Slowly — and Too Quickly. But I also tried to scale up too quickly after our Series A. SaaS eSignature Market: From $1 Million in 2006 to $1 Billion in 2018 to $5 Billion in 2023. A minimal sellable product is. It wasn’t clear which we were building for our 1.0. That was a mistake. But it’s not.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale SaaS 261

SaaStr

FEBRUARY 10, 2021

It’s not scaling fast enough. Launch on January 1, 2006. Not enough. But at least some. And that won’t grow fast enough, at least not from a founder’s perspective. The model may not work in your head. But trust me. From there, you’ll accelerate, if only slowly at first. Not in a day, but in time.

Branding 277

Branding Scale Innovation Enterprise 277

SaaStr

FEBRUARY 17, 2021

An incredible journey from a fairly simple product at founding in 2006. Wix has benefitted from those trends, not just crossing $1B in ARR, but growing a very impressive 29% year-over-year at $1B in ARR! And a $15B+ market cap!! 5 Interesting Learnings: 1. Existing $1B in Customer ARR is Worth $9.2B Over Next 8 Years.

Payment Methods 261

Payment Methods Payment Solutions Payments SMB 261

SaaStr

DECEMBER 22, 2020

And also be clear why competitors that never scaled to $100m ARR and beyond just … weren’t thinking big enough. A bit more of a deep dive here: SaaS eSignature Market: From $1 Million in 2006 to $1 Billion in 2018 to $5 Billion in 2023. That will help. More on that here. Even if your TAM isn’t quite huge today.

Scale 224

Scale Cloud Enterprise Startup 224

SaaStr

AUGUST 24, 2019

But for a while, as you are scaling, you can beat the competition in at least specific deals in specific segments with a 10x Feature. Some are laughably dated, but some are still as relevant today as ever: 2006: Fax integration. For almost 3 years we were alone with this 10x feature. 2007: Salesforce integration.

Scale 172

Scale Mobile Branding Engineering 172

Casey Accidental

NOVEMBER 28, 2023

Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. Even when they scale, they eventually asymptote, and companies need to find new ways to grow. This can be new growth loops for the same product, or entirely new products.

Payments 62

Payments Scale Payment Methods Underperforming Technical Team 62

SaaStr

DECEMBER 29, 2019

We launched on January 1, 2006 on TechCrunch , and while we closed some good names that first year (Dell, BT, Qualcomm, GE, Comcast, etc.), As you scale, your competitors will try to do Rip-and-Replace deals. Be cautious if your customers don’t yet truly love you. Run the tables here. Rip-and-Replace Deals Are Worth It.

Scale 340

Scale Churn Construction SMB 340

Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. What’s really amazing is how little the press releases have changed over the past seven years, especially considering the speed and scale at which AWS took over the cloud. AWS is now an $11.5B

AWS 189

AWS New CTO Scale CTO 189

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. I’ve been an entrepreneur since 2006. It scales with your customers.

Payments 92

Payments Forecasting Payment Services Payment Solutions 92

Tom Tunguz

FEBRUARY 20, 2017

Founded in 2006, Mulesoft is an 850 person company based in San Francisco that builds data integration tools. The business filed to go public last week , and the documents reveal a very impressive business operating at scale. Growing quickly at the scale is no mean thing. There are three contributors to this growth.

Metrics 100

Metrics Benchmarks Scale Finance 100

OpenView Labs

JULY 21, 2021

The chances are high that SaaS companies that have reached Salesforce’s scale follow the same pattern (regardless of whether they’re following Benioff’s advice). If you want to learn how to scale your SaaS company, start here. The Long Tail by Chris Anderson (Published 2006). It matters little how you start.

Business 101

Business Artificial Intelligence Blockchain Software Engineering 101

Intercom, Inc.

SEPTEMBER 22, 2020

This was one of the defining moments that inspired the creation of HubSpot back in 2006. Brian says: “My ‘aha’ was that it was impossible to market to a modern human, they were getting good at blocking it out.”. One thing was clear: it was time to throw the old playbook out.

Venture Capital 211

Venture Capital Advertising Communication Branding 211

Tom Tunguz

JULY 29, 2015

In 2006, according to the company’s S-1, the business shifted from longer term contracts to one year contracts. Most companies, as they scale, tend to move in the other direction. Over the past decade, Netsuite has grown 37% per year, starting at about 51% in 2005 and in recent years, consistently sustaining 25% annual growth.

Benchmarks 101

Benchmarks Outsourced Development Metrics Scale 101

Intercom, Inc.

MARCH 25, 2021

This epiphany helped her not only scale professionally, but understand the core mission of her job a lot better: “You’re going on your learning curve, and the biggest thing is to check your ego at the door. This is Scale , Intercom’s podcast series on driving business growth through customer relationships.

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

Chargify

AUGUST 6, 2019

In 2006, Brian and Dharmesh started HubSpot with the aim of helping people grow their businesses through a less intrusive, more human approach to marketing. How to start a cult like HubSpot” , using the Internet to promote your product wasn’t a new idea in 2006. HubSpot employees: 2006: 3 employees. 2007: 48 customers.

Subscription 40

Subscription Payment Features Revenue Software Review 40

Tom Tunguz

FEBRUARY 11, 2013

On a Saturday morning in August of 2006, Sergey Brin and a team of Googlers flew to Los Angeles to meet Tom Anderson and his MySpace team. More importantly, they proved intent could be extracted from social media conversations at scale. By the next afternoon, the two founders shook hands on a three year $900M contract.

Social Media 100

Social Media Outsourced Development Machine Learning Artificial Intelligence 100

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too. Since 2006 the era of “Everything as a service” has advanced quickly.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Neil Patel

SEPTEMBER 22, 2020

You have to make consistent sales if you want to scale your business fast. Founded in 2006, Trinity has been a constantly growing and result-generating CRO Agency in the E-commerce niche. You are bound to face roadblocks while scaling your business. No, I’m serious. 1 Neil Patel Digital — Best For SEO + CRO.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

Sales Hacker

MAY 21, 2020

It’s easy, it scales well, but by definition it puts a lot of the process out of your hands. Although an inbound lead generation strategy isn’t new news (Hubspot’s co-founder and CEO, Brian Halligan, coined the term over a decade ago in 2006), this prospect-initiated approach has blurred the lines between sales and marketing.

Scale 132

Scale Underperforming Technical Team Headcount Technology 132

The Angel VC

DECEMBER 25, 2010

million used books, CDs, DVDs and games from private sellers since 2006, has been equally impressive. The development of Momox , which has bought more than 8.4

Cloud 106

Cloud Investment B2B Subscription 106

Neil Patel

SEPTEMBER 12, 2020

For instance, you may be setting up an online shop and your primary consideration may be a low learning curve, whereas somebody else may be thinking about a platform that can allow them to scale easily. This is particularly true if you are already selling products at scale in the real world. Here are some features you should consider.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Sales Hacker

JULY 8, 2019

Kim herself is an incredible executive, and she walks through both professional lessons about how to scale a customer success organization, but also life lessons about how to reenter the workforce. She has more than 15 years experience building and scaling customer focused organizations at SaaS companies. It’s a fantastic show.

Customer Success 58

Customer Success Scale Fractional VPE Part-Time VPE 58

Neil Patel

JANUARY 19, 2021

Choose the right solution for your business that helps you establish a loyal customer base and an efficient workforce–both of which will allow you to scale your business and achieve your goals sooner. Use them to identify a vendor that can give you a clean and hassle-free user experience, and you’ll be all set to scale.

Software Review 95

Software Review Software Scale Systems Review 95

BetterCloud

FEBRUARY 21, 2019

Well, maybe not “all,” but she has merged public companies with private ones, scaled organizations during rapid growth, and solved countless employee relations issues. Then I returned to New York City in 2006, and I’ve been here ever since. In the six years that I was there, I scaled them from 80 to 600.

Scale 40

Scale Travel Leadership Compensation 40

Neil Patel

JULY 12, 2021

That starts at $45/month for up to 500 contacts in your list, scaling upward at increments of $25-$30 for each additional 2,500 contacts you need to accommodate. Their first product was “Lead Management” in 2006, but the company has grown tremendously since then and now offers a larger variety of features.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

Andreessen Horowitz

NOVEMBER 14, 2023

When I first started in 2006, everything was really bad. Seema: Let’s shift gears a little bit and talk a little about scaling up. So it was kind of in the back of my mind for a long time. All of these tools that were useful as startups for running your business had improved a lot.

Sales Hiring 86

Sales Hiring Banking Scale Pricing 86

BetterCloud

APRIL 15, 2020

There’s so much manual work that must be done, and IT teams are not scaling in correlation. AWS was launched in 2006, and the term “DevOps” was first used in 2009. To do something like merely offboard a user requires an average of 120 clicks across 10 different admin consoles. Challenges arise as more apps are in use.

Management 52

Management GCP(Google Cloud Platform) AWS SaaS 52

Sales Enablement, SaaS and Growth

APRIL 10, 2018

First up, while HubSpot’s Dublin office opened in 2013, we have been selling into EMEA since the company was founded back in 2006. Customer reference calls tap into social proof and often provide added reassurance to the prospect, and this is important for several reasons.

Scale 112

Scale Sales Sales Enablement Software Review 112

SaaStr

MARCH 8, 2019

We started the company back in 2006, so we’re obsessed like grandparents these days. It just doesn’t work as a metaphor anymore to describe how people really buy and describe how modern organizations really scale. It’s got to scale on the back end. Brian Halligan: Sure. I had an aha and Dharmesh had an aha.

Scale 106

Scale Sales Hiring Underperforming Technical Team Social Media 106

Audacix

JANUARY 1, 2019

Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? Talk to the people at the coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

OPEXEngine

MAY 19, 2020

They cut R&D across the board, scaled back on sales and marketing activities, laid off valuable talent and ruled out acquisitions. John Deere, the farm and industrial equipment manufacturer, managed working capital more actively from 2006 on, to increase free cash flow and build resilience against demand volatility.

Scale 59

Scale Strategy Technical Review Acquisition 59

SaaStr

MAY 9, 2019

Twitch started as an online reality TV show, and if you look at the story, it started in 2006, and by 2012 it was worth $24. It’s a lot easier to scale once you know what you’re building. If you take the case of Justin.tv and Twitch, Twitch sold for a billion dollars. By 2014 it was worth a billion. The entire time.

Sales Hiring 165

Sales Hiring Scale Payment Solutions Banking 165

Audacix

JULY 18, 2022

Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? Talk to the people at the DevOps coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

JANUARY 22, 2022

There’s a natural evolution as you scale a SaaS company. Peter Gassner, CEO of $35B market cap Veeva and I had this discussion at a SaaStr Annual, where in the early days he could only plan about a quarter ahead, max: But then, as you scale, things do get more predictable. Will It Help The Team? Every single deal feels critical.

Scale 206

Scale SMB Scaling Sales 206

Sales Hacker

NOVEMBER 3, 2020

Enabling personalization at scale previously unthinkable, you never thought, you thought, this kind of personalization it’s not possible, I can’t even contemplate it, I can’t think about it, but it’s here now, it’s here now, but before it was unthinkable, but now it’s here, so think about that.

Scale 69

Scale Sales Hiring Technical Review Investment 69