5 Interesting Learnings From Five9 at $550,000,000 in ARR
SaaStr
MAY 4, 2021
While we all saw Zoom and Shopify explode during Covid, Cloud call centers boomed just as much. Pre-Cloud systems, really. It’s old, founded in 2001. But also like Twilio, the public markets seem OK with that and aren’t penalizing Cloud communication leaders with lower multiples due to their lower gross margins.
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