SaaStr

APRIL 15, 2024

Dear SaaStr: A Big Tech Co Launched a Competitive Product. How Can I Tell How Serious They Are About It? In SaaS at least, I’ll give you one metric that is fairly reliable: How many dedicated sales professional do they have, just 100% selling the competitive product? If it’s none yet, it’s an experiment. If they’ve just made a “Head of” hire, it’s an experiment, but one that is getting budget.

Sales Hiring 275

Sales Hiring Engineering Metrics Sales 275

Clouded Judgement

APRIL 11, 2024

Q4 earnings season for cloud businesses is now behind us. The 62 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between Jan 24th – March 27th. In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way.

Cloud 169

Cloud Software Azure AWS 169

Payrix

APRIL 10, 2024

User experience has become a cornerstone in shaping the world of SaaS. Your product is your bread and butter, and as a verticalized software company, you know just how important a tailored, industry-specific application is to your end user. Dedication to delivering an exceptional user experience ensures your software is something that your customers can’t live without in their business day-to-day.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

The Moz Blog

APRIL 15, 2024

For those embarking on a website migration, keep in mind the importance of meticulous planning coupled with flexibility and constant communication with stakeholders. This will let your migration unlock new potential and achieve unparalleled growth.

Communication 102

Communication 102

Advertisement

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Andreessen Horowitz

APRIL 12, 2024

The new AI + a16z podcast captures our thinking on AI across a broad swath of areas, from the infrastructure that powers today’s foundation models to how specific tools, like LLMs, are reshaping the hiring process. Looking forward, you can expect to hear about a list of topics that includes models, cybersecurity, and the emerging stack of tools for building and running generative models.

AI 105

AI Artificial Intelligence Cybersecurity Enterprise 105

Clouded Judgement

APRIL 12, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now March Inflation (CPI) Update CPI: March CPI YoY was +3.5% vs expectations of +3.4% (and +3.2% in February) March CPI MoM +0.4% vs expectations of +0.3% (and +0.4% in February) March Core CPI (ex Food/Energy) YoY +3.8% vs expectations of +3.7% (and +3.8% in February) March Core CPI (ex Food/Energy) MoM +0.4% vs expectations of +0.3% (and +0.4% in February) We̵

Cloud 141

Cloud Subscription Payment Features Metrics 141

Totango

APRIL 9, 2024

Is 2024 the year of customer success or sales? Our CS and sales experts say, “Neither.” Chris Dishman , SVP of Customer Success for Totango & Catalyst, hosted a roundtable discussion with industry leaders, including Rashmi Chari , Head of Global Customer Success for ThousandEyes, Kevin McIntyre , Chief Revenue Officer for Dealfront, and Madelyn DePrey , VP of Customer Success for Aircall.

Scale 106

Scale Sales Compensation Customer Success 106

Stax

APRIL 11, 2024

SMB owners wear many hats, managing everything from staff to sales. Adding to the already tough job of managing a small or medium business is the complex task of understanding how payment processing works, including managing the fees, equipment, accounts payable and more. Here’s where a Payment Management System (PMS) can swoop in as your financial hero to understand your business better.

Payment Services 88

Payment Services Payment Solutions Merchant Services Payment Methods 88

The Moz Blog

APRIL 12, 2024

Unlock the secrets of SERP dominance in 2024 with Tom Capper. Discover the evolving landscape of position one rankings and seize the opportunities amidst shifting trends in SEO.

Trends 98

Trends 98

Advertisement

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

SaaStr

APRIL 11, 2024

So it may surprise some of you to learn that it’s not >that< hard to raise venture capital after a rough patch. In fact, it’s pretty common. VCs know the vast majority of startups have a tougher time or two. But … but … VCs need some proof you are back to growth. They need at least 3 months of continuous, strong growth.

Venture Capital 271

Venture Capital Startup Marketing 271

User Pilot

APRIL 10, 2024

Knowledge base creation is critical to enhancing self-service support. As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks.

Software Review 101

Software Review AI Search SaaS Systems Review 101

Andreessen Horowitz

APRIL 16, 2024

I am pleased to announce that we have just raised $7.2B for the following venture strategies: American Dynamism ($600M), Apps ($1B), Games ($600M), Infrastructure ($1.25B), and Growth ($3.75B). This marks an important milestone for us. When Marc and I started the firm in 2009, the conventional wisdom in Venture Capital was that in any given year, only 15 companies would ever generate $100M in revenue and those 15 companies would drive almost all of VC returns.

98

98

Buffer Resources

APRIL 9, 2024

“Work smarter, not harder” has always been one of my favorite phrases. But now that I’ve entered my working-mom-of-a-toddler era, it’s taken on a whole new meaning. I only have so many hours in a day, and if I want to have any semblance of free time, I need to make the most of them.  Enter: these AI productivity tools, all of which help me streamline, automate, and optimize as much as possible.

AI Search 97

AI Search AI Social Media ChatGPT 97

Advertisement

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

User Experience

The Moz Blog

APRIL 9, 2024

Feeling stuck at work is never easy, especially when tasked with unfamiliar challenges. Learn practical strategies to navigate uncertainty, manage anxiety, and take confident action in this blog post.

Strategy 92

Strategy Management 92

SaaStr

APRIL 12, 2024

Dear SaaStr: When You Sold Your Startup, What Were the Downsides? When you sell: it’s not yours anymore; and your upside is capped. Start with Challenge #1. Ask yourself 4 “Are You OK With” questions: The name being changed? With the business being shut down in 2–5 years, if it isn’t strategic anymore — no matter how successful? With it being further sold to someone else?

Startup 232

Startup Acquisition Business Strategy 232

FastSpring

APRIL 16, 2024

Offering a frictionless checkout experience is essential for digital transaction conversion rates. Today, we’re excited to announce new payment method improvements available on the FastSpring platform: Apple Pay Pix Preferred Payment Method Apple Pay: Seamless Transactions Within the Apple Ecosystem As Apple Pay adoption continues to grow, incorporating Apple Pay into payment options becomes an essential part of your digital strategy.

Payment Methods 78

Payment Methods Payments Payment Services PayPal 78

Andreessen Horowitz

APRIL 9, 2024

Vijay Pande, founding general partner, and Julie Yoo, general partner at a16z Bio + Health, come together to talk through the grand challenges facing healthcare AI today. The discussion covers the implications of AI integration in healthcare workflows, AI as a potential catalyst for value-based care, and the opportunity for innovation in clinical trials.

Healthcare 92

Healthcare AI Innovation Startup 92

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

Pricing

Buffer Resources

APRIL 11, 2024

Think nonprofits and Silicon Valley startups have nothing in common? Think again. I started my career working in a nonprofit setting, and now I’m a fractional marketing director for nonprofits. From higher education to arts and literacy organizations, I’ve seen it all.  As a tech writer and editor, I’ve also steeped in the “rocket fuel” of the startup world.

Technical Review 90

Technical Review Startup Social Media Marketing 90

Inturact

APRIL 9, 2024

Pendo stands out for its ability to gather user insights, guide users through interactive walkthroughs, and improve feature adoption through targeted messaging—all without the need for extensive coding knowledge. This makes it an invaluable asset for teams seeking to understand and enhance the user journey.

Onboarding 80

Onboarding 80

SaaStr

APRIL 10, 2024

Sam Parr was kind enough to bring me on to The First Million Podcast. He has a broader audience than just B2B so it we touched on more topics that usual, and it was a great convo: Pricing in the early days Why you have to get to $300k+ in revenue per employee When to go multi-product Why your second product has to be bigger than your first How to double your pricing over time The challenge in low NRR models The One-and-Done VC fundraising model The full convo and pod here: The post SaaStr on M

Engineering 245

Engineering B2B Pricing Revenue 245

Chargebee

APRIL 11, 2024

Businesses across the globe have seen a massive shift in priorities over the past five years. From ‘Growth at all costs’ to 2023 being the ‘Year of Efficiency’ as termed by Zuckerberg, the objectives shifted to reducing operational overheads, becoming nimble, and redefining processes. Many companies, including tech giants like Alphabet and Amazon, agreed that 2023 was the Year of Efficiency (or the Year of Resilience, as some called it) and optimized processes to do more with less.

Innovation 76

Innovation Revenue Business 76

Speaker: Dan Olsen - Product Management Trainer and Consultant, Author, and Speaker

Everyone working on a product is trying to achieve the same goal: product-market fit. But most products fail to do so. In this webinar, product management expert Dan Olsen will share his simple but effective framework for achieving product-market fit from his book The Lean Product Playbook. He will explain his Product-Market Fit Pyramid and The Lean Product Process, a 6-step methodology that guides you through how to: Determine your target customer Identify underserved customer needs Define your

Product Marketing

Andreessen Horowitz

APRIL 12, 2024

There are few terms in the world of artificial intelligence that invoke more of a reaction than a simple four-letter word: Open. Whether it’s industry debates over business models and the actual definition of open , or governments actively discussing how to regulate models, seemingly everyone has an opinion on what it means for AI models to be open.

AI 82

AI Artificial Intelligence Generative AI Government 82

Buffer Resources

APRIL 10, 2024

In 2014, making money on social media was a feat for a select few people like travel creator Gabby Beckford ( @packslight ), who made $2,000 for six Instagram posts in the same year. It wasn’t a viable path for most creators — and there weren’t many options in the first place. Fast-forward a decade, and the landscape of creator monetization has changed completely.

Payments 85

Payments Payment Methods Marketplace as a Service Payment Services 85

Sparktoro

APRIL 14, 2024

Why do in-house teams hire agencies or consultants? It’s almost always for two types of expertise: Tactical: Mastery of a specific tactic in a domain (e.g. handle all the Meta ads for your online shop) Domain: Deep knowledge of a given industry (e.g.

Healthcare 53

Healthcare Consulting Strategy Marketing 53

SaaStr

APRIL 11, 2024

Dear SaaStr: Is it OK to Reschedule a Job Interview with a Founder? It’s generally fine to reschedule an interview set up with a recruiting manager or similar. They’ll figure it out. That’s their job. But — be careful rescheduling a job interview with a founder CEO — especially at the last minute. If it’s a great reason, so be it. If it’s a mediocre reason — they’ll probably move on from you, one way or another.

Interviewing 221

Interviewing Management 221

Advertisement

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

Nimble - Sales

APRIL 12, 2024

There is no excerpt because this is a protected post. The post Protected: Maximizing Sales Outreach: Unleashing Nimble CRM and PhoneBurner Power Dialing Together appeared first on Nimble Blog.

Sales 62

Sales 62

Andreessen Horowitz

APRIL 12, 2024

Naveen Rao has been building artificial intelligence technologies and companies for more than a decade. He founded Nervana Systems (acquired by Intel) and MosaicML (acquired by Databricks), and now serves as vice president of generative AI at Databricks. From chips to models, there are few people with a better pulse on how enterprises are using AI. In this inaugural episode of the AI + a16z podcast, Rao joins a16z partner Matt Bornstein and a16z enterprise editor Derrick Harris to discuss where

Artificial Intelligence 68

Artificial Intelligence Enterprise VP of Engineering AI 68

SaaS Metrics

APRIL 15, 2024

Small businesses often face the challenge of standing out amongst bigger, more established competitors. However, with the right marketing strategy, your small business can not only compete but thrive and grow exponentially. But how does one go about creating a marketing strategy that works for a small business? This blog aims to. Read more The post How to Create a Marketing Strategy for a Small Business first appeared on SaaS Metrics.

Strategy 52

Strategy Business Marketing Metrics 52