Sat.Jan 18, 2020 - Fri.Jan 24, 2020

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The Top 7 Churn Management Strategies for B2B Enterprises

Totango

Today’s customers are more likely to seek more flexible, subscription-based agreements that empower them to walk away if they are unhappy. If you are aware of any negative trends early on, you will be in a much better position to proactively engage your customer. . Obviously, no one wants to lose customers.

Churn 105
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The $8 trillion opportunity

ProfitWell

February may be creeping in, but we’re still on that new year grind —with 14 tech trends to watch closely in 2020. Your top subscription news. These are some of the top tech trends poised to reshape industries in 2020, according to CB Insights. And that’s a wrap for your January 23 subscription news. Killer robots.

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Understanding the Customer Success Team Structure

Totango

Identifies opportunities and areas of improvement in terms of both customer retention initiatives and identify trends in customers to help determine improvements to strategy and process. In our subscription economy, customers tend toward short-term, low-risk commitments. Customer Success Managers.

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A Canoo for two

ProfitWell

Your top subscription news. We know the idea of “brand affinity” has been this sort of buzz-worthy, industry-trending topic. The Athletic , a subscription-based digital sports media company, has officially raised $50 million in a Series D funding round led by Bedrock Capital, now apparently valued at $500 million after this new raise.

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10 Sales Interview Questions to Hire the Perfect Sales Team

Sales Hacker

How do you remain knowledgeable on trends concerning your target industry or audience? This is especially true in the Software as a Service (SaaS) industry, in which the subscription-based sales model means prospects are typically committing to a product for months or years at a time. The Takeaway.