FastSpring

SEPTEMBER 17, 2019

Subscription-based businesses are awesome! While the recurring revenue part is true and awesome, retaining customers and creating a sustainable subscription-based business model can be super tricky. But you can’t sustain a business on non-paying customers. It’s that simple, right? Freemium Customer Conversion Rate.

Subscription 60

Subscription Payment Features SaaS Payments Payment Services 60

Chargify

SEPTEMBER 10, 2019

Yet the vast majority of businesses are still tracking the chaos via manually updated, migraine-inducing spreadsheets. The underlying foundation for these new capabilities starts with the ability to add/manage reps and associate them to subscriptions that run through Chargify. . It can be a headache to manage.

Payments 61

Payments SaaS Payments Scale Compensation 61

ProfitWell

SEPTEMBER 23, 2019

Your Daily Top Subscription News. In the report, Gartner states, "As businesses evolve to become digital and generate more structured and unstructured content, the need for insight engine technology to surface relevant facts, content and knowledge to stakeholders is critical.". Women are getting into the business of funding more women.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Subscription 45

ProfitWell

SEPTEMBER 5, 2019

With ProfitWell’s inception 7 years ago, we began with a mission of understanding and compiling a unified theory for subscription growth. Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

ProfitWell

SEPTEMBER 25, 2019

Your top subscription news. This global alliance marks the industry’s first means to assure mitigation of cyber-attacks through complete, multi-layered data security and protection, combining threat prevention technologies with onsite/offsite business continuity capabilities for an all-in-one solution that can be deployed in 15 mins.

Payment Solutions 60

Payment Solutions Payment Services SaaS Payments Payments 60

FastSpring

SEPTEMBER 3, 2019

The second Payment Services Directive (PSD2) is four years in the making, and ecommerce businesses around the world have been bracing for its impact on September 14th. Many businesses are left wondering how this affects their ability to sell in the EU. This means the buyer and merchant are both in the EEA.

Payment Services 61

Payment Services Merchant Services Payment Methods Payment Facilitation 61

ProfitWell

SEPTEMBER 18, 2019

Today's Top Subscription News. Holy Moly Subscription Ravioli. What a time to be alive — homemade pasta has now entered the subscription space. Borgatti’s Ravioli and Egg Noodles offers a subscription ravioli service. As reported by Business Insider , the two claim they have a plan to save the day. A Play on Words.

Sales Recruiting 40

Sales Recruiting Subscription Payment Features Pricing 40

Zuora

SEPTEMBER 12, 2019

This story was originally published in The National Business Review by Nathan Smith. Over the past seven years, subscription […]. The post Subscription Firms Grow Four Times Faster Than NZX Sales Growth appeared first on Zuora.

Subscription 40

Subscription Payment Features Sales Business 40

ProfitWell

SEPTEMBER 4, 2019

Reducing churn is one of the biggest things that subscription companies can do to accelerate their growth. But this week, Kim Terry at Subscription Systems has a slight variation on the common question of how to reduce churn. Churn is part of the game we play in the subscription economy. Here’s what we found.

Churn 53

Churn Payments Payment Solutions B2C 53

ProfitWell

SEPTEMBER 30, 2019

Your top subscription news. Klaviyo is a growth marketing platform created for online businesses— featuring powerful marketing automation and a revenue-driving email platform. Doctor's orders: a subscription to prescription. But Grace is all about subscription fashion, so I was keen to hear her take. "I

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40

ProfitWell

SEPTEMBER 6, 2019

Today's Top Subscription News. Our team is proud to put out the first ever network dedicated specifically to the subscription economy. The ProfitWell mobile app gives you access to our subscription metrics and alerts directly to your phone -- because growth never rests, so why should you? ICYMI: ProfitWell Reveals.

Government 40

Government Subscription Payment Features Mobile 40

ProfitWell

SEPTEMBER 10, 2019

Today's Top Subscription News. Something I need for my own businesses that we're building internally because what's out there just isn't quite right. COBOL, aka Common Business-Oriented Language, is celebrating 60 years. And that’s a wrap for your September 10th subscription news. Hiten Shah Reveals "FYI for Teams".

Subscription 40

Subscription Payment Features Development Business 40

ProfitWell

SEPTEMBER 11, 2019

Today's Top Subscription News. Stripe, the online payment processing system for internet businesses, is expanding across Europe. Stripe wrote in a blog post , "Since Stripe launched in 2011, tens of thousands of businesses across Europe have asked us to expand Stripe to their countries. Stripe Expands Across the Pond.

Payment Solutions 40

Payment Solutions Payment Methods Payments Entertainment 40

ProfitWell

SEPTEMBER 26, 2019

Your pricing objective sets the course for your business’s pricing strategy and can mean the difference between the success and failure of your SaaS business. Turning a profit is obviously the most common pricing objective for every business—after all, you can’t run a sustainable business without making money.

Pricing 40

Pricing Acquisition Subscription Payment Features 40

ProfitWell

SEPTEMBER 24, 2019

And one of the types that a lot of companies miss is revenue backlog : the total unrecognized revenue across the term of a given subscription agreement. Revenue backlog is beloved by investors for the picture it paints of your business’ future, and it can be a useful way of providing commentary on your company’s commercial trajectory.

Payment Features 40

Payment Features Deferred Revenue Revenue Subscription 40

SaaSX

SEPTEMBER 9, 2019

Essential Finance Concepts for Subscription Businesses. Touching on a broad spectrum of financing concepts from SaaS subscription models to new bookings, deferred revenue, unbilled AR and beyond – the author writes with a clear desire to help founders conquer the many SaaS financing hurdles. Blake Koriath. Patrick Campbell.

Finance 49

Finance Deferred Revenue SaaS Forecasting 49

Totango

SEPTEMBER 10, 2019

To succeed as a subscription or recurring revenue enterprise, you need to adopt a customer-centered approach. Instead of focusing just on the acquisition of new business, you have to prioritize retaining and nurturing existing customers. Doing so requires a firm understanding of your customer and their business goals.

Customer Lifetime Value 72

Customer Lifetime Value Onboarding Education Software Review 72

ProfitWell

SEPTEMBER 27, 2019

Your top subscription news. Earth Class Mail - Earth Class Mail is a fully digital mailroom for business. There’s likely nothing more crucial to the success of your business, yet. And that’s a wrap for your September 27th subscription news. Today, we dive deep into radical candor in the workspace. We believe.

Construction 45

Construction Subscription Payment Features Branding 45

FastSpring

SEPTEMBER 11, 2019

Subscriptions – Recurring transactions with a fixed amount will be exempt from the second transaction forward; only the initial transaction requires SCA. Whitelisted Merchants – Businesses listed as “Trusted Beneficiaries” will not require SCA. This makes it more convenient for customers who regularly shop with a given business.

Payment Methods 64

Payment Methods Merchant Services Payment Services Payment Solutions 64

ChurnZero

SEPTEMBER 26, 2019

No longer can businesses assume their customers are happy and successful, they must work to keep them successful,” said You Mon Tsang, CEO and Founder of ChurnZero. ChurnZero helps subscription businesses fight customer churn. The 2019 APPEALIE SaaS Award winners are presented below. . OVERALL SAAS AWARD WINNERS.

Software Review 45

Software Review Sales Recruiting Technical Review Systems Review 45

Totango

SEPTEMBER 26, 2019

So, get to know your customers’ goals so that you can personalize your customer interactions and help them use your product or service to meet their unique business objectives. Engaged customers become your best customers, the ones who attract new business and grow revenue. .

Engagement 60

Engagement Retention Systems Review Software Review 60

ProfitWell

SEPTEMBER 30, 2019

It involves taking a tactical, analytical approach to your pricing—requiring analysis of your price points, sales channels, and various other areas of your business—in order to maximize it. It’s likely that your business will use several of them. They may have a history of long-running subscriptions to their name. Spend more.

Revenue 40

Revenue Pricing Outsourcing Services Merchant Services 40

OpenView Labs

SEPTEMBER 13, 2019

The prototypical company with a Customer Success team is a high-priced subscription business with 12–24 month contracts. With that kind of upside, it’s no wonder companies have enthusiastically adopted the principles of Customer Success. What does Customer Success look like when you don’t have consistent recurring revenue?

Customer Success 43

Customer Success Revenue AWS Retention 43

Point Nine Land

SEPTEMBER 9, 2019

In other words, Typeform is effectively leveraging a free version of its product to drive paid subscriptions at scale. Typically, businesses spend twice as much on S&M.” If your business has lower-than-usual gross margins (e.g. I have a bit of a love/hate relationship with the freemium model.

Scale 75

Scale Engineering Enterprise SaaS 75

ProfitWell

SEPTEMBER 26, 2019

This knowledge helps you predict how any price adjustments will impact your customers as well as your business. This understanding helps you leverage that power to help your business. Keeps you in business. As your business grows, it naturally becomes more expensive to keep running. What is pricing power?

Pricing 49

Pricing Scale Social Media Branding 49

ProfitWell

SEPTEMBER 23, 2019

Having a clear answer to this question is imperative to a subscription business’s early success and stability. Can it be effectively deployed for your business? Pure SaaS businesses can benefit hugely from a well-tuned product line approach, but, as we’ll see, it’s a good strategy for all kinds of businesses.

Pricing 40

Pricing Strategy Telecommunications Wireless 40

OpenView Labs

SEPTEMBER 23, 2019

Chamath Palihapitiya (CEO of Social Capital) described growth at all costs in his 2018 Shareholder Letter : In an internet-connected world, several kinds of businesses – platforms, marketplaces, aggregators, and social networks, to name a few – stand to become enormously valuable and profitable should they reach a certain critical mass.

Benchmarks 40

Benchmarks Data SaaS Scale 40

Backlinkfy

SEPTEMBER 23, 2019

Free web hosting services are a great alternative for businesses that have a simple site content and have a tight budget. But if you own a large business, and you are a business that wanted to grow exponentially over time, this option is not advisable. The hosting provider does not charge you for its services.

Technical Advisors 40

Technical Advisors Technical Review Business Customer Support 40

SaaStr

SEPTEMBER 12, 2019

Many of our users begin their journey with Slack on our free subscription plan. What Expensify has done is focus on the end user, which is a person like me going to dinner, taking a photo, uploading the receipt, and then procurement and everyone can deal with that side of the business. Product led growth. Zoom IPO has been incredible.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

ChurnZero

SEPTEMBER 9, 2019

ChurnZero Expands Leadership Team to Capitalize on Business Growth and Mission to Bring Customer Success to All Subscription Businesses. These executives reflect the company’s focus of capitalizing on the significant business growth and expansion since their Series A raise earlier this year.

Venture Capital 8

Venture Capital Sales Leadership Subscription 8

ChurnZero

SEPTEMBER 19, 2019

To get started with either of these integrations you’ll need a ChurnZero subscription and a Teamwork Projects and/or Teamwork Desk account. To do this, we want to create an end to end business operating platform that frees people to do their best work. ChurnZero helps subscription businesses fight customer churn.

Management 9

Management Venture Capital Customer Success Subscription 9

ChurnZero

SEPTEMBER 16, 2019

ChurnZero is a real-time Customer Success platform that helps subscription businesses fight churn, expand current accounts, increase product adoption and optimize the overall customer experience. “We ChurnZero helps subscription businesses fight customer churn. About ChurnZero.

Startup 8

Startup Venture Capital Entertainment Innovation 8

ChurnZero

SEPTEMBER 3, 2019

ChurnZero helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product, asses their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints.

SaaS 8

SaaS Venture Capital Cloud Innovation 8

ProfitWell

SEPTEMBER 25, 2019

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Choosing which revenue model works best for your SaaS business, though, is not easy (even if that's all you want to do is choose a revenue model for your SaaS business).

Payments 40

Payments Revenue Payment Methods SaaS Payments 40